A question about a payment?
If something is not going through, such as a transaction that does not show up, a deposit that has not been matched, or an invoice that needs correcting, open a ticket in the Client Area and we look into it right away.
Pay for your orders by card, Google Pay, Apple Pay, bank deposit or IRIS, easily and securely.
Pay for the services you ordered online with whichever method suits you. When you complete your order, we offer you 5 payment methods to choose from.
By deposit to our bank account:
ALPHA BANK
Account number: 4110 0200 2004 523
or in IBAN format: GR24 0140 4110 4110 0200 2004 523
EUROBANK
Account number: 0026 0150 78 0200516902
or in IBAN format: GR81 0260 1500 0007 8020 0516 902
NATIONAL BANK OF GREECE
Account number: 2240 0820 829
or in IBAN format: GR85 0110 2240 0000 2240 0820 829
PIRAEUS BANK
Account number: 52 2411 2535 636
or in IBAN format: GR26 0172 2240 0052 2411 2535 636
Beneficiary details for the deposit: IOANNIS KOTANIDIS
In all cases, the money that reaches our account must be EXACTLY the amount shown at the end of your order, NET, with no charges or deductions.
Specifically for Web Banking, when you are asked to specify who bears the fees (sender, recipient or both), you must choose "Sender".
Then forward the deposit receipt to sales@konet.gr or call our call center at 2310 501800 to let us know the process is complete.
When you fill in the order form, you choose debit/credit card or IRIS as the payment method.
You enter your card details or scan the QR Code and continue. The payment takes place in the secure Alpha Bank payment environment.
Alpha Bank then informs Konet only of the success or failure of the transaction and not of any information about the customer's debit/credit card (e.g. its number) or your IRIS, so the privacy of the transaction is protected in the best possible way.
When you fill in the order form, you choose debit/credit card (recurring payments), Google Pay, Apple Pay or Link as the payment method and enter its details.
The process runs on our website through a direct connection with Stripe.
You then receive a receipt for the transaction and our system completes your order automatically.
If something is not going through, such as a transaction that does not show up, a deposit that has not been matched, or an invoice that needs correcting, open a ticket in the Client Area and we look into it right away.