You log in at billing.konet.gr with your email and your password. If you forgot your password, select Forgot Password? on the login page and you will receive a link by email to set a new one. The link is valid for a limited time, so use it right away.
What you need before you start
- The email address your account was created with
- Access to that email, if you are going to reset your password
How to log in
- Open billing.konet.gr
- Enter your email in the Email Address field
- Enter your password in the Password field
- Select Login
If you have enabled two-factor authentication, you will also be asked for the one-time code from your app.
If you lost your authenticator app, see the guide unlocking your account with a backup code.
How to set a new password if you forgot it
- On the login page, select Forgot Password?
- Enter your account email
- Select Submit
- Open the email you receive and select the reset link
- Enter the new password twice and save
The reset message is sent only to the email already registered on the account. We cannot send a reset link to another address.
How you will know it worked
After logging in you see your account dashboard with your services, domains and Billing Statements. Your name appears at the top right.
Frequently Asked Questions
I didn't receive the reset email.
Check your spam folder. If it is not there either, the email you entered probably does not match an account. Try another address you may have used when signing up.
The reset link says it is not valid.
The link has a limited duration and can be used once. Request a new one from Forgot Password?.
It says my details are wrong although I am sure about the password.
Check whether Caps Lock is on and whether your password manager is filling in an old password. Try typing the password manually.
The account appears temporarily locked.
After several failed attempts, access is blocked for security reasons. Wait and try again, or send us a support request.
I no longer have access to the account email.
Send us a support request. We will ask you for verification details before we change the address.