The Konet hosting money-back guarantee lasts 14 days for consumers on every web hosting and semi dedicated hosting plan. It does not apply to businesses. If you request the free migration of your website, the guarantee no longer applies once the migration starts. That way, as a consumer, you try the plan in practice, with your own site, at no risk.
Where it does not apply
- Reseller hosting and VPS: the order is final once paid.
- Domain names: the registration is made at the registry and cannot be reversed.
- Add-ons and specialised or consulting services.
How to request it
Open a ticket from the Client Area and say which service it concerns.
Before you buy
For plans without the guarantee, every limit and every price is published in advance, and our technicians answer any question before you buy, so you know exactly what you get.