Website security is critical for every business. However, even with the best protection measures, no platform is 100% invulnerable. If your WordPress site has been hacked, there is no need to panic: at Konet we give you all the tools and expertise you need to restore it quickly and safely.
1. Restore from Backup with JetBackup
At Konet we know how important your data is. That is why all our hosting plans include JetBackup with history of up to 3 months. This means that you can, on your own, quickly and easily:
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Restore the entire website.
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Restore individual files (e.g. only the folder
wp-content). -
Restore the database.
The restore is done from cPanel > JetBackup and completes in a few minutes. This way you make sure your website returns to a working and clean state.
2. Checking and Cleaning Files
Even after a restore, you need to check carefully:
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All WordPress files (for any malicious code).
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The plugins and themes folders for suspicious scripts.
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The .htaccess and other system files that are often tampered with.
This way you prevent the problem from coming back.
3. Changing Passwords
Changing passwords is essential after a hack:
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WordPress administrator password.
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Database password (MySQL).
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FTP/cPanel passwords.
Use strong passwords, ideally with uppercase and lowercase letters, numbers and special characters. A password manager can help you.
4. Full Account Scan with Imunify360
The servers of Konet run Imunify360, a security platform for servers.
You can ask our team to perform a full scan of your account so that any hidden malware is detected and removed.
Imunify360 offers:
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Automatic antivirus/malware scan.
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Quarantine of suspicious files.
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Continuous real-time protection.
5. Updates and Prevention
Once your website has been cleaned, it is important to take preventive action so that the problem does not happen again:
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Always update the WordPress version.
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Keep all plugins and themes up to date.
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Remove any plugins you do not use.
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Enable 2FA (Two-Factor Authentication) for your account.
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Check file/folder permissions in cPanel.
6. What Konet offers beyond the competition
What sets us apart from other hosting providers is clear:
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JetBackup with 3-month history: Most competitors offer 7–30 days of backups.
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Imunify360 full protection: Malware scanning and a firewall at server level.
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LiteSpeed Enterprise + LSCache: Security and performance at the same time.
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CloudLinux OS with CageFS isolation: Complete isolation of accounts, so that no other website on the same server can ever affect you.
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DNSSEC for domains: You make sure your visitors always reach your own site, not fake destinations.
With Konet you do not rely on “basic” hosting, but on a premium environment with the highest security standards.
Conclusion
If your WordPress site has been hacked, do not worry. With Konet you get:
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Fast restore from your own backups.
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Full scan with Imunify360.
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Support from an experienced team that specializes in WordPress & hosting.
Prevention, however, is just as important: keep your site updated and secure with the tools we already provide.
With Konet, your website's security is always in good hands.
Need more help?
The instructions above cover the basic recovery steps. If you need further help or if the situation remains complicated, please contact the Konet Support Department through the Client Area. Our team is available to guide you step by step and ensure the full security of your website.