How to get SSH access to your cPanel account

What is SSH access in cPanel and why do I need it?

SSH (Secure Shell) is a protocol that allows secure remote access to your cPanel account through commands in a terminal.
With SSH you can:

It is a powerful tool, but for exactly this reason it is also a frequent target of attacks.

On Konet's servers, SSH access to cPanel accounts is disabled by default.
The reason is security:

Access is enabled only on request and once specific requirements are met:

Open a ticket with Support
Ask for SSH to be enabled on your cPanel account.
Static Greek IPv4
You will need to declare a static Greek IPv4 address that will be linked to your account.
- IP addresses from a VPN are not accepted.
- The IP must belong to a Greek provider.
Compatible hosting plan
SSH access is provided only on plans that support it (VPS or specific shared plans).
Fill in a form
Support will send you a form where you will enter your details and your static IP.

After approval, Konet will open SSH exclusively for that specific IP.

Once enabled, you can connect with:

or with an IP and port (if provided to you):

For greater security, we recommend using SSH keys instead of a plain password.

1. What if I don't have a static IP?
Unfortunately, we cannot open SSH. A static Greek IPv4 is required for whitelisting and protection.

2. Can I use IPv6?
No, access is only available over IPv4.

3. Is there a charge?
Activation depends on the hosting plan. Ask Sales/Support whether there are any additional charges.

4. Can I declare multiple IPs?
As a rule, only one IP is whitelisted. In special cases more can be added on request.

5. Is SSH secure?
Yes, as long as you use it correctly:

Request SSH only if you really need it.
Prefer SSH keys for maximum security.
If you change your Internet provider or IP, let Support know so you don't lose access.
Use SSH responsibly: it is a powerful tool, but it requires care.

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